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Operations
 

Software Upgrade
As part of the upgrade and reboot process, you can choose to use your existing configuration data with the new version of the software or use a new (empty) database. NBX NetSet allows you to choose which software version to use when you reboot the system. The ability to select which version to boot allows you to restore an earlier operating environment (both software and configuration data) if you need to.

Reboot/Shutdown
You must reboot the system after you upgrade software. You must shut down the system software before you turn off power to your NBX system.

Manage Data

  • Migration - The Data Migration feature to enable you to move your data from one NBX platform to another.
  • Restore - Restore a database using a backup file that is from the same version as the running system software.
  • Convert Database - You can migrate configuration data stored with an older software version to a newer software version.
  • Purge Database - Purging the database removes existing user and device data you have added to the system, restores factory defaults, and causes an automatic reboot.
  • Purge Database and CDR - If you want to purge Call Detail Reports (CDR) data, as well as user and device data, you can perform these functions at the same time.
  • Purge All Voice Mail - When you perform this operation, the NBX system deletes all voice mail messages for all users. Mailbox greetings are not affected. After the database is purged, the system reboots automatically.

Event Log
You can view these event logs that are maintained by the system:

  • Adminlog - Tracks activities performed in NBX NetSet under the administrator login. The Adminlog is never renamed or deleted. It
    continues to grow over time, but it is unlikely that the size of the Adminlog file will ever grow to be a problem.
  • Upglog - Tracks the history of upgrades and processes that occur during upgrades.
  • TEP Logs - The 3C10116D T1 Digital Line Card and the 3C10165D E1 Digital Line Card can generate logging information. TEP (T1, E1, Primary Rate Interface) logs are stored on the system disk drive, even for cards that are in remote locations, and you can use the NBX NetSet utility to view, download, and delete log files. Each card has a separate log, up to a maximum of five log files. When a log reaches its maximum size, it begins to overwrite the oldest data.

Licenses
You can install licenses for these components:

  • NBX system software
  • H.323 Gateway
  • pcXset™ (Soft Telephone)
  • Voicemail (Additional voice mail and Auto Attendant ports and voice mail storage)
  • Disk mirroring (for SuperStack 3 NBX only)
  • Devices (specifies the total number of devices allowed on the system)
  • Windows Audio Volume (WAV) devices
  • Virtual Tie Lines
  • Internet Voice Messaging (VPIM)
  • Third-Party Messaging
  • Complement Attendant Software
  • Call Recording & Monitoring
  • Polycom Telephones
  • Citel Nortel Telephones
  • Citel Analog Telephones
  • Groups 0 – 4 Devices
  • NBX ACD
  • Add a License - Each NBX system includes a factory default license, tied to the system serial number
  • Remove a License - The only license that you can remove from an NBX system is the disk mirroring license, which enables a SuperStack 3 NBX system to use two disks in a mirrored configuration.
  • Usage Report - The Usage Report displays, for each license installed on the NBX system, the current number of devices in use for the license type and the maximum number of devices allowed by that license.
  • Backing Up Licenses - 3Com recommends that you make a backup of all licenses on your NBX system.
  • Restoring Backed-Up Licenses - You can restore all licenses from a previously created backup file.
  • Obtaining Details of License History - You can view a detailed history, including the date and time on which each license was added to the NBX system.

Regional Software
Regional software includes voice prompts, tones and cadences, and user documentation. A region is a country and language pair, for example, “China - Mandarin” or “France - French.”

  • Install - You can install regional software including local language voice prompts, regional tones and cadences, and local language versions of certain user documentation for your region.
  • Remove - You can remove regional software at any time. All versions of the regional software that you select are removed. For example, if you choose to remove the “Mexico - Spanish” regional pack, all versions of the selected regional software are removed from the system.
  • Details - The Regional Software Diagnostic Details window displays the status of each region in the current system software.

Third-Party Drivers
You can add and configure third-party telephones for use on an NBX system. The third-party vendor supplies the interface hardware and a software package to support the telephones.

  • NBX Software Upgrades - When you upgrade the NBX system software, you do not need to reinstall and import the third-party drivers, provided that you continue to use the same NBX database after the upgrade. If you upgrade the NBX system software and choose to start with a new database, or if you revert to a database that did not include the third-party driver, you must import the third-party driver again.
  • Third-Party Telephone Groups - When you install and import a third-party driver, a new telephone group is created for the third-party telephone type. When you add third-party telephones to the NBX system, by default they are added to this group. You cannot delete the default third-party telephone group.A third-party telephone can belong to the default third-party telephone group, or to a telephone group that you create for that third-party telephone.

 

For more information on 3Com NBX Products, please visit www.inpath.com