Software
Upgrade
As part of
the upgrade and reboot process, you can choose to use your existing configuration
data with the new version of the software or use a new (empty) database.
NBX NetSet allows you to choose which software version to use when you
reboot the system. The ability to select which version to boot allows
you to restore an earlier operating environment (both software and configuration
data) if you need to.
Reboot/Shutdown
You must reboot the system after
you upgrade software. You must shut down the system software before you
turn off power to your NBX system.
Manage
Data
- Migration
- The
Data Migration feature to enable you to move your data from one NBX
platform to another.
- Restore
- Restore a database using a backup file that is from the same version
as the running system software.
- Convert
Database - You can migrate configuration data stored with an
older software version to a newer software version.
- Purge
Database - Purging the database removes existing user and device
data you have added to the system, restores factory defaults, and causes
an automatic reboot.
- Purge
Database and CDR - If you want to purge Call Detail Reports
(CDR) data, as well as user and device data, you can perform these functions
at the same time.
- Purge
All Voice Mail - When you perform this operation, the NBX system
deletes all voice mail messages for all users. Mailbox greetings are
not affected. After the database is purged, the system reboots automatically.
Event
Log
You can view these event logs that are maintained by the system:
- Adminlog
- Tracks activities performed in NBX NetSet under the administrator
login. The Adminlog is never renamed or deleted. It
continues to grow over time, but it is unlikely that the size of the
Adminlog file will ever grow to be a problem.
- Upglog
- Tracks the history of upgrades and processes that occur during upgrades.
- TEP
Logs - The 3C10116D T1 Digital Line Card and the 3C10165D E1
Digital Line Card can generate logging information. TEP (T1, E1, Primary
Rate Interface) logs are stored on the system disk drive, even for cards
that are in remote locations, and you can use the NBX NetSet utility
to view, download, and delete log files. Each card has a separate log,
up to a maximum of five log files. When a log reaches its maximum size,
it begins to overwrite the oldest data.
Licenses
You can install licenses for these components:
- NBX system
software
- H.323 Gateway
- pcXset™
(Soft Telephone)
- Voicemail
(Additional voice mail and Auto Attendant ports and voice mail
storage)
- Disk mirroring
(for SuperStack 3 NBX only)
- Devices
(specifies the total number of devices allowed on the system)
- Windows
Audio Volume (WAV) devices
- Virtual Tie
Lines
|
- Internet
Voice Messaging (VPIM)
- Third-Party
Messaging
- Complement
Attendant Software
- Call Recording
& Monitoring
- Polycom
Telephones
- Citel Nortel
Telephones
- Citel Analog
Telephones
- Groups 0
– 4 Devices
- NBX ACD
|
- Add a License
- Each NBX system includes a factory default license, tied to the system
serial number
- Remove
a License - The only license that you can remove from an NBX
system is the disk mirroring license, which enables a SuperStack 3 NBX
system to use two disks in a mirrored configuration.
- Usage Report
- The Usage Report displays, for each license installed on the NBX system,
the current number of devices in use for the license type and the maximum
number of devices allowed by that license.
- Backing
Up Licenses - 3Com recommends that you make a backup of all
licenses on your NBX system.
- Restoring
Backed-Up Licenses - You can restore all licenses from a previously
created backup file.
- Obtaining
Details of License History - You can view a detailed history,
including the date and time on which each license was added to the NBX
system.
Regional
Software
Regional software includes voice
prompts, tones and cadences, and user documentation. A region is a country
and language pair, for example, “China - Mandarin” or “France
- French.”
- Install
- You can install regional software including local language voice prompts,
regional tones and cadences, and local language versions of certain
user documentation for your region.
- Remove
- You can remove regional software at any time. All versions of the
regional software that you select are removed. For example, if you choose
to remove the “Mexico - Spanish” regional pack, all versions
of the selected regional software are removed from the system.
- Details
- The Regional Software Diagnostic Details window displays the status
of each region in the current system software.
Third-Party
Drivers
You can add and configure third-party telephones for use on an NBX system.
The third-party vendor supplies the interface hardware and a software
package to support the telephones.
- NBX
Software Upgrades - When you upgrade the NBX system software,
you do not need to reinstall and import the third-party drivers, provided
that you continue to use the same NBX database after the upgrade. If
you upgrade the NBX system software and choose to start with a new database,
or if you revert to a database that did not include the third-party
driver, you must import the third-party driver again.
- Third-Party
Telephone Groups - When you install and import a third-party
driver, a new telephone group is created for the third-party telephone
type. When you add third-party telephones to the NBX system, by default
they are added to this group. You cannot delete the default third-party
telephone group.A third-party telephone can belong to the default third-party
telephone group, or to a telephone group that you create for that third-party
telephone.
For
more information on 3Com NBX Products, please visit www.inpath.com |