Directory
The NBX system provides a directory listing of all the telephone extensions
in the system (except for special use extensions such as TAPI Route Point
extensions). If a call is picked up by the Auto Attendant, the caller
can search this same directory for the person by using the phone’s
key pad to type the first letters of the person's last name. The Last
Name parameter of each user profile forms the dial-by-name directory.
Device
List
The NBX system
provides a list of the devices and functions such as telephones, line
card ports, voice mail ports, Call Park extensions, and Groups that are
currently being used.
System
Data
NBX NetSet provides basic data about the NBX system.
- Disk Status
- In addition to viewing basic system data, you can also view data specifically
about disk drives. If you are using disk mirroring, you can confirm
the status of both disks.
- Power Supply
Status - If your system is configured with two power supplies
(SuperStack 3 NBX only), you can view the status of each power supply
on the Power Supply Status report.
Call
Reporting
The NBX Call
Processor captures information about all outgoing and incoming calls made
through the system. After you install NBX Call Detail Reports, you can:
- Retrieve calling data from
the system.
- Generate formatted reports.
- Export reports in formats
suitable for use with third-party reporting software, spreadsheets, databases,
and word processing applications.
- Export your call data in
HTML format for publication on a web server.
- Export reports to a disk
file or directly to a Microsoft mail message or a Microsoft Exchange folder.
- Windows
Environment Specifications - Your computer must have these
minimum requirements to run Call
Reports:
- Processor —
Pentium 166MHz or higher
- Operating
System — Windows NT 4.0 (Service Pack 6a), Windows 98, Windows
2000 (Service Pack 2), or Windows XP
- RAM —
32 MB on Windows 98; 64 MB on Windows NT or Windows 2000; 128 MB
on Windows XP
- Network —
Network connectivity to the NBX Call Processor
- Disk Space
— At least 40 MB of free disk space
- Installing
Call Reports - To install NBX Call Reports, select Downloads
> Software > NBX Call Reports.
- Configuring
Call Reporting - You can configure your system to save call
information, and then use the Call Reports function to view the information
in a variety of formats. You can create a password-protected logon for
users so that the users can access call report information. This logon
does not provide administrator privileges to users.
- Purge CDR
- You can purge old Call Detail Report (CDR) data from the system.
For
more information on 3Com NBX Products, please visit www.inpath.com |