System
Settings
You can use the System Settings
tab to configure these system-level items:
- System-wide
Settings - You use the System-wide dialog box to make changes
to System-wide settings.
- Audio
Settings - Audio Settings enable you to affect the network
impact of your audio packets by enabling or disabling compression, silence
suppression, and echo suppression. You can enable and disable these
settings for the entire system and then override the system-wide setting
for individual devices.
- Regional
Settings - After you install regional software and components
from the regional packs, you can enable regional settings. To enable
these regional settings in NBX NetSet, you select the appropriate country
and language for the system voice prompts, the technical tones and cadences,
and the online user documentation.
- Date and
Time - If necessary, you can set the NBX system date and time.
It is important that the date and time are accurate because the system
date and time affect these NBX features:
- Timers
- System timers enable you to set time-out periods for NBX system features
- Ringing
Patterns - You can set system-wide ringing patterns to distinguish
between internal and external calls. You can choose one, two, or three
rings to distinguish between internal and external calls.
- Multicast
Addresses - The NBX system uses IP multicast addressing to
distribute information for these system features such as; Mapped line
appearances, Music on hold, Internal page, External page, Conference
calls.
- IP Addresses
- The IP Addresses window allows you to add or delete a range of IP
On-the-Fly addresses.
- Maintenance Alerts
- If you have a SuperStack 3 NBX system with disk mirroring or dual
power supplies and with NBX Messaging enabled, you can:
- Configure
maintenance alert voice mail messages so that they appear to come
from one NBX system user.
- Designate
up to 15 NBX system users to receive maintenance alerts.
Speed
Dials
You can create up to 100 System Speed Dial numbers. You can also create
system speed dial and personal speed dial button definitions and assign
them to groups. Do not confuse speed dial codes with extension numbers.
Business
Identity
You can configure information about the your business, such as business
address and hours, including time of day service modes. You can also view
the current mode and force the system into a different mode.
- Business
Information - You can enter basic information about your business
on this dialog box, including name, address, and telephone and Fax numbers.
- Business
Hours - The business hours dialog box allows you to define
business hours for three separate times of day, or service, modes: Open,
Lunch, and Other. Any time period that does not fall within these specified
hours is considered Closed. Business hours are directly linked to time-of-day
service modes and can affect other settings in the system, such as the
Auto Attendant. You can manually specify that the system operate in
a given mode, or set it to operate automatically.
- System
Mode - You can specify that the system operate in a given mode,
or set it to operate automatically. If necessary, you can force the
system into a specific Time of Day Service mode without changing other
system settings, such as Business Hours. If the system is left in an
automatic state, it constantly compares the current time of day and
day of week with the business hour tables.
Password
Administration
The Password Administration tab enables you to manage NBX passwords. The
most common use is to reset a user’s forgotten password.
TAPI
Settings
You must configure system-wide Telephony Application Programming Interface
(TAPI) settings before users can download the NBX TAPI Service Provider
(NBXTSP). NBXTSP enables a TAPI application on a user’s PC to interact
with the user’s NBX telephone. You can set a maximum number of TAPI
clients in the system. You can also require users to enter passwords for
TAPI devices.
Disk
Mirroring
The SuperStack 3 NBX Solution supports disk mirroring, using RAID1 technology,
to provide data security and throughput speed. When the mirror disk is
fully partnered with the master system disk, all data that is written
to the master disk is also written to the mirror disk. If data is read
from disk, the software has the option of reading from either disk, which
can improve data access times.
If either disk fails
in a fully mirrored system, the system software switches to use only the
remaining good disk, and system operation continues. Status information
is available on the Call Processor front panel LEDs to indicate when a
disk has failed and which disk to replace. After you replace a failed
disk and restart the system, the software starts bringing the new disk
up to a fully mirrored state. The system typically takes from 30 to 90
minutes to complete the mirroring process, depending on the amount of
data on the master disk.
- Adding
a Mirror Disk - If your SuperStack 3 NBX system uses a single
disk, you can add a mirror disk. The disk you add must have at least
the same storage capacity as the disk in the system. You must obtain
a disk mirroring license to convert a single-disk system to use disk
mirroring. You need a Phillips screwdriver to complete this process.
- Verifying
a Failed Disk Drive - If either disk fails while in a fully
mirrored state, the system continues to operate. The disk LED states
indicate which drive has failed. In addition, the Disk Status window
in NBX NetSet shows the status of your disk drives.
- Reverting
to a Single-Disk System - If the disk mirroring is currently
active, you can convert the system to operate with a single disk. You
need a Phillips screwdriver to complete this process.
For
more information on 3Com NBX Products, please visit www.inpath.com |