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System Configuration
 

System Settings
You can use the System Settings tab to configure these system-level items:

  • System-wide Settings - You use the System-wide dialog box to make changes to System-wide settings.
  • Audio Settings - Audio Settings enable you to affect the network impact of your audio packets by enabling or disabling compression, silence suppression, and echo suppression. You can enable and disable these settings for the entire system and then override the system-wide setting for individual devices.
  • Regional Settings - After you install regional software and components from the regional packs, you can enable regional settings. To enable these regional settings in NBX NetSet, you select the appropriate country and language for the system voice prompts, the technical tones and cadences, and the online user documentation.
  • Date and Time - If necessary, you can set the NBX system date and time. It is important that the date and time are accurate because the system date and time affect these NBX features:
  • Timers - System timers enable you to set time-out periods for NBX system features
  • Ringing Patterns - You can set system-wide ringing patterns to distinguish between internal and external calls. You can choose one, two, or three rings to distinguish between internal and external calls.
  • Multicast Addresses - The NBX system uses IP multicast addressing to distribute information for these system features such as; Mapped line appearances, Music on hold, Internal page, External page, Conference calls.
  • IP Addresses - The IP Addresses window allows you to add or delete a range of IP On-the-Fly addresses.
  • Maintenance Alerts - If you have a SuperStack 3 NBX system with disk mirroring or dual power supplies and with NBX Messaging enabled, you can:
    • Configure maintenance alert voice mail messages so that they appear to come from one NBX system user.
    • Designate up to 15 NBX system users to receive maintenance alerts.

Speed Dials
You can create up to 100 System Speed Dial numbers. You can also create system speed dial and personal speed dial button definitions and assign them to groups. Do not confuse speed dial codes with extension numbers.

Business Identity
You can configure information about the your business, such as business address and hours, including time of day service modes. You can also view the current mode and force the system into a different mode.

  • Business Information - You can enter basic information about your business on this dialog box, including name, address, and telephone and Fax numbers.
  • Business Hours - The business hours dialog box allows you to define business hours for three separate times of day, or service, modes: Open, Lunch, and Other. Any time period that does not fall within these specified hours is considered Closed. Business hours are directly linked to time-of-day service modes and can affect other settings in the system, such as the Auto Attendant. You can manually specify that the system operate in a given mode, or set it to operate automatically.
  • System Mode - You can specify that the system operate in a given mode, or set it to operate automatically. If necessary, you can force the system into a specific Time of Day Service mode without changing other system settings, such as Business Hours. If the system is left in an automatic state, it constantly compares the current time of day and day of week with the business hour tables.

Password Administration
The Password Administration tab enables you to manage NBX passwords. The most common use is to reset a user’s forgotten password.

TAPI Settings
You must configure system-wide Telephony Application Programming Interface (TAPI) settings before users can download the NBX TAPI Service Provider (NBXTSP). NBXTSP enables a TAPI application on a user’s PC to interact with the user’s NBX telephone. You can set a maximum number of TAPI clients in the system. You can also require users to enter passwords for TAPI devices.

Disk Mirroring
The SuperStack 3 NBX Solution supports disk mirroring, using RAID1 technology, to provide data security and throughput speed. When the mirror disk is fully partnered with the master system disk, all data that is written to the master disk is also written to the mirror disk. If data is read from disk, the software has the option of reading from either disk, which can improve data access times.

If either disk fails in a fully mirrored system, the system software switches to use only the remaining good disk, and system operation continues. Status information is available on the Call Processor front panel LEDs to indicate when a disk has failed and which disk to replace. After you replace a failed disk and restart the system, the software starts bringing the new disk up to a fully mirrored state. The system typically takes from 30 to 90 minutes to complete the mirroring process, depending on the amount of data on the master disk.

  • Adding a Mirror Disk - If your SuperStack 3 NBX system uses a single disk, you can add a mirror disk. The disk you add must have at least the same storage capacity as the disk in the system. You must obtain a disk mirroring license to convert a single-disk system to use disk mirroring. You need a Phillips screwdriver to complete this process.
  • Verifying a Failed Disk Drive - If either disk fails while in a fully mirrored state, the system continues to operate. The disk LED states indicate which drive has failed. In addition, the Disk Status window in NBX NetSet shows the status of your disk drives.
  • Reverting to a Single-Disk System - If the disk mirroring is currently active, you can convert the system to operate with a single disk. You need a Phillips screwdriver to complete this process.

 

For more information on 3Com NBX Products, please visit www.inpath.com